Terms of Service
Effective date: March 3, 2026 · Last updated: March 29, 2026
Please read these Terms of Service ("Terms") carefully before using Xyloclime Pro. By creating an account or using the service, you agree to be bound by these Terms.
1. The Service
Xyloclime Pro is a web-based weather intelligence platform designed for construction professionals. It provides access to historical and forecast weather data, project risk analysis tools, report generation, and related features (the "Service").
The Service is provided by Xyloclime Pro LLC, a North Carolina limited liability company ("we," "us," or "our"), and is accessible at xyloclime.com.
2. Eligibility
You must be at least 18 years of age and capable of entering into a binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements.
3. Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.
You may not share your account or allow others to access the Service using your credentials. Each subscription is for a single user.
4. Subscription and Billing
Xyloclime Pro costs $499 per year. Your subscription automatically renews annually unless you cancel before the renewal date.
- Payment is processed securely by Stripe. By subscribing, you authorize us to charge your payment method on a recurring annual basis.
- All prices are in US dollars unless otherwise stated.
- You may cancel your subscription at any time through the customer portal. Cancellation takes effect at the end of the current billing period — you retain access until then.
- We reserve the right to change our pricing with at least 30 days advance notice. Price changes will not affect your current subscription period.
5. Refund Policy
Due to the nature of digital services and immediate access upon subscription, all sales are final. We do not offer refunds or credits for partial periods, except:
- If there is a verified technical failure on our part that prevents you from accessing the Service for more than 72 consecutive hours, you may request a pro-rated credit.
- In jurisdictions where consumer protection laws require refunds, we will comply with applicable law.
To request a credit, contact support@xyloclime.com with your account email and a description of the issue.
6. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of these Terms
- Attempt to reverse engineer, decompile, or extract the source code of the Service
- Scrape, crawl, or systematically download data from the Service in ways that damage or overload our infrastructure
- Share, resell, or sublicense access to the Service to third parties
- Use automated tools to access the Service in ways that circumvent usage limits
- Attempt to gain unauthorized access to any part of the Service or its related systems
- Upload or transmit malicious code or content
7. Weather Data Disclaimer
Important: Weather data and analysis provided by Xyloclime Pro is for informational and planning purposes only. It should not be used as the sole basis for safety-critical decisions. Always verify weather conditions with official sources and use professional judgment on construction sites.
We source weather data from third-party providers including NOAA, Open-Meteo, and Visual Crossing. While we strive for accuracy, we make no warranties regarding the completeness, accuracy, or reliability of weather data.
8. Intellectual Property
The Service and its content, features, and functionality (including but not limited to text, graphics, software, and design) are owned by Xyloclime Pro LLC and are protected by copyright and other intellectual property laws.
You retain ownership of any project data and content you create within the Service. By using the Service, you grant us a limited license to store and process your data solely to provide the Service to you.
9. Termination
We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or if we determine (at our sole discretion) that your use poses a risk to the Service or other users.
You may close your account at any time by contacting support. Upon termination, your right to access the Service ceases immediately.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, XYLOCLIME PRO LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of North Carolina, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in North Carolina.
13. Changes to These Terms
We may modify these Terms at any time. We will notify you of material changes by email at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.